For a Business to remain in pole position of its market, it must consider constant challenges to deliver the expected service in order to increase both revenues and customer relationship management. Not an easy task, when one is faced with a plethora of solutions and a minefield of suppliers. How does one ensure that their investments are not only safe short term but consider the long term view regarding market growth, acquisitions, scalability, integration, service continuity, support & resourcing. Chief Executives can rest assured knowing that The Prema Group has deliberately formed professional associations with ‘best-of-breed' solution providers and undertake to ‘own' the professional service challenges of our clients.
We will continue to provide guidance and support at Board Level & Senior Management to ensure that the best-of-breed solution and the business processes compliments the business and the desired service expectancy using only the best consultants. We have worked in over 22 countries globally, represented managed service providers and many software houses. We have assisted global implementation strategies across most industry sectors.
The Directors and staff of the Prema Group, are all experts in various technologies that compliment a total solution. If clients wish to benchmark the performance of suppliers or re-evaluate their own internal process efficiencies based on CMMI, ISO, ITIL® or CobiT®; PREMA supply individual self assessment products which enable a client to do their own self-assessments or regularly assess individual suppliers. The client QA departments could utilise these tools to provide internal education or provide audits feeding into continual service improvements without using expensive external consultancy.
ITIL® is a registered trade mark of the Cabinet Office